Privacy Policy TV Remote Control

Welcome to Elite Apps, a publishing company dedicated to building safe and user-friendly mobile applications. This Privacy Policy explains how we collect, use, and protect information when you use the Universal TV Remote Control app.

We are committed to transparency, user safety, and compliance with global privacy standards, including GDPR, CCPA, VCDPA, and LGPD.

1. Scope of This Privacy Policy

This Privacy Policy applies specifically to the Universal TV Remote Control app published on Google Play under our developer account The Custom Boxes inc.

2. Information We Collect & How We Use It

We only collect limited information necessary to operate and improve the app. Some features are supported by third-party advertising services.

a) Personal & Device Information (If Permissions Are Granted)

  • Precise Location (optional)
    Used only for location-based ad services. Not stored or shared by us.

  • Usage Data
    May include device type, OS version, IP address, app activity, performance logs, and crash reports. Used to improve app stability and functionality.

  • Contacts Data (optional)
    Only used when you choose to share something from the app. Not uploaded or shared with any third party.

b) No Selling of Personal Data

We do not sell any personal information.

c) Legal Basis (GDPR)

  • Article 6(1)(b): Processing necessary to provide the app’s features.

  • Article 6(1)(f): Processing for legitimate interests such as app improvement, without overriding user rights.

3. Data Retention

We retain data only for as long as needed for the purposes described in this policy or as required by law. Retention periods vary depending on data type.

4. Data Sharing

We may share limited technical data with trusted third-party services that support analytics, crash reporting, and advertising. Whenever possible, the data is anonymized.

Third-party services used:

  • Google Play Services

  • AdMob (Ads)

  • Google Analytics for Firebase (Analytics)

  • Firebase Crashlytics (Crash Reporting)

Their individual privacy policies are available on their official websites.

5. SDKs & Permissions

The app may require certain permissions (e.g., network access, wake lock, vibration) to operate features reliably.
Third-party SDKs may also request permissions needed for analytics or ad delivery.

6. Your Rights

Depending on your region, you may have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion

  • Withdraw consent

  • File a complaint with a supervisory authority

📧 To exercise your rights, contact us at: elitehub1111@gmail.com

7. Opt-Out Options

You may disable personalized ads anytime:

  • Through your device’s ad settings

  • Through Google’s My Ad Center

We do not use automated profiling with legal or significant effects.

8. Compliance with Laws

We comply with applicable privacy laws, including:

  • GDPR (EU)

  • CCPA (California)

  • VCDPA (Virginia)

  • LGPD (Brazil)

9. Children’s Privacy

This app is not intended for children under 13. We do not knowingly collect data from children. Parents may request deletion at the contact email.

10. Changes to This Policy

We may update this Privacy Policy for legal or operational reasons. Significant updates will be communicated through app updates or in-app notifications.

11. Contact Information

Data Protection Officer
📧 Email: elitehub1111@gmail.com

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